Privacy Policy

Effective Date: January 1st, 2025

We are in the business of personalized vacations, so privacy is of utmost importance to us. We are not here for your data. We assure you that we will also not spam you with unsolicited emails, messages or calls.

This Privacy Policy outlines our policies regarding the collection, use, and protection of personal information of users on the Viacation.com website.

What Personal Information We Collect and How We Use It

You are not required to provide personal information when browsing the site unless you make a purchase or register for services.

Making a Purchase

To complete bookings, we collect:

• Name
• Credit card details and billing address
• Phone number
• Email address
• Traveller names
• Optional data like frequent flyer numbers

This information is used to confirm, fulfill, and notify you of your reservations. If booking for others, you must confirm you have their consent to share their details.

Member Registration

When registering, you must provide:

• Name
• Address
• Phone number
• Email
• Login credentials (username, password, password hint)

This information helps us:

• Identify you
• Complete bookings
• Provide customer service
• Customize site content
• Improve our offerings

Your email is also used to confirm registration and transactions.

Access to Information

Member Profile

You may complete your profile by adding preferences, loyalty numbers, billing addresses, and other personal data to speed up future bookings.

Automatic Logging of Session Data

We collect anonymized session data like:

• IP address
• Operating system
• Browser type
• Page visits and behavior

This helps us optimize the site experience and troubleshoot issues. Session data is anonymous but may reveal your ISP and general location.

Cookies

Cookies are small text files stored by your browser. Viacation.com uses cookies to:

• Personalize your experience
• Enable quicker login
• Show relevant ads and offers
• Send travel alerts (if opted in)

We do not store or share personally identifiable information in cookies. Our ad servers or third-party partners may use anonymous cookies to track engagement or show relevant content. You can manage cookie settings in your browser. Blocking cookies may impact some features.

Other Information Uses

We may use the information you submit to:

• Respond to customer inquiries
• Improve website usability
• Facilitate services you opt into

With Whom Is Your Information Shared?

We do not sell or rent your personal data.

We share relevant details with third-party providers (e.g., airlines, hotels, payment processors) to complete your travel arrangements.

We may also:

• Share anonymous, aggregated data for analytics or marketing
• Share information with research firms or sweepstakes processors under confidentiality agreements

Opt-Out of Promotional Communications

With your consent, you may receive promotional emails or SMS. To opt-out:

• Click the "Unsubscribe" link in emails
• Follow opt-out instructions in messages
• Change preferences in your account on viacation.com

Viacation Tourism Private Limited reserves the right to limit membership to users who accept communications. Notice will be given prior to such enforcement.

Safeguards to Protect Your Information

All payments on Viacation.com are SSL-secured. Your data is encrypted during transmission using Secure Socket Layer (SSL) technology—an industry standard for securing transactions.

Additional Privacy Considerations

• Viacation.com may contain links to third-party sites, which have their own privacy policies.
• You are responsible for protecting your login credentials.
• We may disclose personal information:
  • If legally required (e.g., court orders)
  • To protect company rights or property
  • In the event of a merger or acquisition

Contact Updates

Any major changes to this policy will be updated here.

For concerns, contact:
📧 support@viacation.com
Subject Line: Privacy Policy
Response Time: Within 7 business days.

We thank you for trusting Viacation.com and look forward to serving your travel needs!